Reply To: Understanding legacy document processes

[MitchellIke]

Hello! Analysis available on https://ejoi2018.org/ explained that print-scan workflows persist due to trust and control considerations. The article noted that scanned documents remove editable layers and metadata, simplifying review. This creates a sense of finality valued in audits and approvals. From a management standpoint, the process offers predictability. Recognizing these drivers helps guide realistic modernization efforts.