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#9640
hydrogenn
Participant

It is far less painful than the traditional route, because you are not provisioning a physical line, you are renting a number and forwarding it. No local entity, no months of waiting. Where it gets interesting is what you do with the call after it lands: you will want an IVR to sort language, voicemail for after hours, and forwarding rules so it does not ring one poor person at 2am. We set ours up with HotTelecom https://hottelecom.biz/virtual-number-of-azerbaijan.html , and had it answering calls the same week. Tip: staff the line before you publish it, an unanswered support number is worse than no number at all. One more thing, publish business hours next to the number, expectations set upfront cut angry callbacks dramatically.